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We currently have our warehouses located in the United States, Canada, and the United Kingdom.
If you're shopping from Ca.nidenonline.com, your order will ship from Canada.
Please allow 48 hours for order rocessing. After shipping, most packages take two days to arrive. Your order will then ship 2-7 days, depending on what shipping option you choose at checkout.
If your order has not arrived in a week, you may have ordered a preordered/backordered item.
In the very rare case your order is not any of the conditions above, please contact our support team and we will assist you the best we can!
We use all major carriers Canada Post, DHL, USPS, UPS, and more!
We ship to over 190+ countries worldwide.
Shipping costs vary by location. Please enter your address at checkout to find your shipping price.
We accept all major credit cards, debit cards, PayPal, AfterPay, and even Crypto currency.
To apply your promo code, please head to the checkout page.
On desktop, the promo code will be available on the right side.
On mobile, it will be available after adding your shipping address and selecting your shipping method.
We offer 30 day complimentary returns in the United States.
For our international customers, we offer 30 day returns outside the United States.
Learn more about our returns
Once an order has been placed, we cannot modift, change, or cancel your order.
However, if your order is a pre-order or allocations order, we may be able to cancel or modify your order.
Head over to our Techwear Guides on the Unidentified to learn how to take care of your techwear!